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Who needs to purchase admission for CoCo Key Water Resort?
Guests from 24 months to 65 years are required to purchase a day pass. Those who are under 24 months old and over 65 years young have complimentary admission. Valid ID may be required upon entry to the Water Resort.
What is the cost for the CoCo Key Water Resort to a Hotel ML guest?
Water park access is included with the purchase of a Water Resort Overnight Package. A variety of packages include CoCo Key Water Resort access for up to 4 people per room, please CLICK HERE to visit our overnight water resort package page. Extra day passes may be purchased based on availability upon check-in.
Can I drop off my kids or do I need to go in?
All children under the age of 14 MUST be accompanied by an adult age 18 or older. Everyone entering the park must purchase admission. Children under 2 years of age are free of charge.
Are towels provided or do guests bring their own?
Guests of the The Hotel ML are provided with towels. CoCo Key does not provide towels to Day Pass guests and advises Day Pass guests to bring their own towels from home.
Can guests bring their own outside food and drinks into CoCo Key Water Resort?
Due to regulations and for the safety of our guests, CoCo Key Water Resort does not permit outside food or beverage. For your convenience Gator’s and Wet Rooster are located inside the water resort, which provides various food and beverage options. A full service restaurant and lounge, Talia’s Restaurant and T-Bar, is located in the attached Hotel ML. Please CLICK HERE for details.
Can baby food be brought into the water resort?
Baby bottles and commercial baby food are welcome. Please be sure to put them in plastic bottles/containers to protect little feet!
Is there any place to get food and beverage at CoCo Key Indoor Water Resort?
For your convenience Gator’s and Wet Rooster, located inside the water resort provides various food and beverage options including pizza, hot dogs, cheese steaks, salads, etc. A full service restaurant and lounge, Talia’s Restaurant & T-Bar, serving family friendly fare is located in the attached Hotel ML. Please CLICK HERE for details.
How long are the wristbands valid?
Color-coded wristbands, issued at time of visit, are valid for your defined visit dates.
Overnight water resort guests are provided access for up to 2 days, based on the water resort package and date of visit.
Day pass water resort guests are provided access for the full day for the date purchased.
Wristbands are only valid during the hours of operation. Please CLICK HERE to visit our Hours of Operation Calendar
Can CoCo Key Water Resort be reserved for groups or parties?
CoCo Key Water Resort specializes in various events, from birthday parties to group events to scout outings. Reservation of an overnight room or party room is not always necessary.
Please CLICK HERE to visit our groups page for more information on your next party.
Is CoCo Key Water Resort close to The Hotel ML?
The water park is attached to The Hotel ML.
In addition to a connecting hallway, to make trips from rooms to the water resort a breeze, we also provide separate entrances for our water resort and hotel, to accommodate all guests.
Is a traditional swimming pool available?
In addition to CoCo Key Water Resort, The Hotel ML has an outdoor traditional recreational pool, for registered guests. A fitness center is also available for those wishing to exercise during their visit.
What happens if a wristband needs to be adjusted or is lost?
Guests with a wristband in need of an adjustment must have the Front Desk remove and replace the wristband for a $5.00 charge. Lost wristbands will be replaced with a full price day pass fee.
Are there changing areas and locker facilities available at CoCo Key Water Resort?
There are men’s, women’s, and family changing/rest room areas available, complete with lockers as well as showers. Lockers are available for rent on a first-come, first-served basis.
CoCo Key Water Resorts takes the safety of our guests very seriously. As a result we follow specific guidelines with regards to inclement weather. During periods of inclement weather some or all attractions may cease operation temporarily.
Hurricane level winds and lightning storms may affect the ability for us to run certain, or all, attractions. In the event that some or all attractions are temporarily shut down for inclement weather, CoCo Key takes every effort to re-open attractions as soon as conditions permit safe operation.
If lightning is within 10 miles of the Water Resort, we will temporarily shut down all outside attractions, including the tube slides.
If lightning is within 5 miles of the Water Resort, we will temporarily shut down the indoor and outdoor portions of the park, until the lightning clears.
No refunds will be given for weather-related closures of all or portions of the Water Resort.
What about water safety? Are there lifeguards?
We are vigilant about the safety and security of all guests. Licensed lifeguards staff CoCo Key Water Resort at all times during normal operating hours. Safety rules are posted at each pool and attraction.
Nevertheless, we urge parents to teach their children about water safety prior to visiting the water resort. Please be sure non-swimmers or weak swimmers wear USCGA approved life vests. Complimentary life vests are available at CoCo Key as well on a first-come, first-served basis. The traditional outdoor swimming pool at The Hotel ML is not staffed with lifeguards and children who visit the swimming pool must be accompanied by an adult.
Should you have any questions concerning water safety at CoCo Key during your visit, please do not hesitate to talk to one of our front desk or lifeguard supervisors.
Are there any height restrictions for children riding the slides?
For the safety of all children, certain attractions do require height requirements even when accompanied by an adult. Shark Slam, Barracuda Blast & Pelican Plunge have a minimum height requirement of 48 inches. Parrot’s Perch slides have a minimum height requirement of 40 inches.
Are swimming goggles permitted?
Swimming goggles are permitted with the exception of on the slides and at the discretion of the lifeguards.
Are there any health restrictions relative to the water park attractions?
It is recommended that persons with pre-existing medical conditions or who are pregnant not participate. Guests having an obvious communicable disease, skin eruption, open cut or sore, lesion, or eye, ear, nose or throat infection are not permitted in the water. Each individual is encouraged to evaluate his or her own ability to participate.
Is there an arcade or game room in the water resort?
CoCo Key Water Resort’s Key Quest Arcade features over 50 state-of-the-art electronic games. The arcade opens half hour before the park and closes half hour afterward.
Are children that wear regular diapers permitted in the water resort?
Children who wear diapers are required to wear a swim diaper for health and safety reasons. Water-specific diapers are available in the water resort for a nominal fee. Please use the changing facilities located in the rest rooms to change diapers.
How many people do your guest rooms accommodate?
The guest rooms at The Hotel ML are able to accommodate 4 guests. Rollaway beds cannot be placed in rooms with two double beds for our guests safety.
Is there a dress code in the resort?
Inside the resort guests wishing to participate in swimming activities must be wearing a lined swim suit. Resort attire is appropriate when inside Coco Key. Outside of the resort, shirts, Shoes, and shorts are required. This includes all lobby areas, arcade and hotel common areas.
Does CoCo Key Water Resort accept donation requests?
Yes CoCo Key Water Resort is committed to supporting its community.
Due to the overwhelming number of requests, and in an effort to provide charitable organizations and causes with more substantial donations, CoCo Key Water Resort Mt. Laurel will be randomly selecting a total of four donation requests (limited to town and state wide non-profits and events that directly benefit children or educations causes) to received one family four pack of tickets each month.
All donation request must be submitted electronically by sending donation request on letterhead to email@example.com Please submit only one donation request per event, multiple requests for the same event will not be accepted
I have comments that I would like to speak with the Hotel or Water Resort about. What is the best way to contact them?
You may email firstname.lastname@example.org at any time. Please allow 48 hours for a response.
What is the cancellation policy for an Overnight Water Resort Package?
Cancellations prior to 72 hours of check in time (4:00pm) are subject to a $25 cancellation fee. Cancellations received within the 72 hour window surrender full payment made at time of booking. For more information, please contact our reservations department directly at (856) 802-3977.